Privacy Policy of Activehato Bonsai Shop

Effective Date: December 31, 2024

At Activehato Bonsai Shop (located at 3833 Hideaway Ln, Amherst Junction, Wisconsin), we respect and value the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (activehato.com), purchase products, or engage with our services. By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to provide better services and fulfill your orders. This includes the following types of information:

  • Personal Identification Information: This may include your name, email address, phone number, shipping and billing addresses, and payment information. We collect this data when you make a purchase or interact with our customer service.
  • Non-Personal Identification Information: This includes your browser type, device type, IP address, and how you interact with our website. This information helps us improve our website and services.
  • Cookies: We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device to help us recognize you and provide personalized features.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order updates and shipping confirmations.
  • Customer Support: To respond to your inquiries and provide assistance with any questions regarding our products or services.
  • Marketing and Promotions: We may use your email address to send promotional materials, newsletters, or special offers related to our products. You can opt-out of these communications at any time.
  • Website Improvement: To analyze trends, track user activities, and improve the functionality and content of our website.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal data. These include:

  • Encryption: Your sensitive information (such as credit card details) is encrypted using SSL (Secure Socket Layer) technology.
  • Access Control: We restrict access to your personal data to only those employees who need it to perform their job functions.
  • Regular Security Audits: We routinely conduct security audits to ensure that our systems are secure and up-to-date.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or conducting business. These service providers are required to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner, but it will remain protected under the terms of this Privacy Policy.

5. Your Choices Regarding Your Information

We give you control over your personal information. You can:

  • Opt-out of Marketing Emails: If you no longer wish to receive promotional emails, you can click the “unsubscribe” link at the bottom of any email or contact us directly at info@activehato.com.
  • Access and Update Your Information: You can access, review, and update your personal information by logging into your account or contacting us at info@activehato.com.
  • Delete Your Account: If you wish to delete your account or personal information, please contact us, and we will process your request as soon as possible.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you interact with our website. This helps us enhance your experience and improve the functionality of our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by Activehato Bonsai Shop, and we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Activehato Bonsai Shop
Street: 3833 Hideaway Ln Amherst Junction, Wisconsin
Phone number: (715) 824-6056
Email: info@activehato.com
Website: activehato.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms and conditions outlined within.