Terms and Conditions of Activehato Bonsai Shop
Effective Date:December 31, 2024
Welcome to Activehato Bonsai Shop! By using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making a purchase. These Terms and Conditions govern your use of the website, our products, and services.
If you do not agree with any part of these terms, you should not use our services or purchase our products.
1. Acceptance of Terms
By accessing or using the Activehato Bonsai Shop website, services, and products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Sales Policy, and Refund & Return Policy.
These terms may be updated periodically, and we encourage you to review them regularly to stay informed of any changes.
2. Product Information
Activehato Bonsai Shop strives to ensure that all product descriptions, images, and other content on our website are accurate and up-to-date. However, we do not guarantee that all products will be exactly as described due to the nature of live plants, and there may be minor variations in size, color, and appearance. In addition, availability of items is subject to change.
We reserve the right to discontinue or change products without prior notice. Prices, specifications, and other product details may change at our discretion.
3. Account Registration and Security
To place an order with Activehato Bonsai Shop, you may need to create an account. When registering an account, you are required to provide accurate, current, and complete information. It is your responsibility to maintain the confidentiality of your account details, including your username and password, and to restrict access to your account.
You agree to notify us immediately of any unauthorized access or use of your account. Activehato Bonsai Shop is not responsible for any loss or damage arising from your failure to comply with these obligations.
4. Order and Payment
By placing an order with Activehato Bonsai Shop, you are making an offer to purchase products in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.
Payment Terms
We accept various payment methods, including credit cards, debit cards, PayPal, and digital wallets like Apple Pay and Google Pay. All payment transactions are securely processed. You authorize Activehato Bonsai Shop to charge your selected payment method for the total order amount, including taxes and shipping costs, if applicable.
Orders will only be shipped once payment has been successfully processed.
5. Shipping and Delivery
We offer shipping to locations within the United States. Shipping fees are calculated based on the weight of the items and the delivery address. Delivery times are estimates and may vary based on the shipping method selected and external factors such as weather conditions or carrier delays.
By placing an order, you acknowledge that the delivery times provided are estimates, and we are not responsible for delays beyond our control. Once an order is shipped, you will receive a tracking number to monitor the status of your shipment.
6. Returns and Refunds
Please refer to our Refund and Return Policy for detailed information on how to return products, request a refund, and the conditions under which returns and refunds are accepted.
We reserve the right to reject returns that do not comply with our Return and Refund Policy, including items that have been used or altered.
7. Cancellations
You may cancel an order before it is processed for shipping by contacting us at info@activehato.com. Once an order is shipped, it cannot be canceled, and you will need to follow the Refund and Return Policy for returns.
8. User Conduct
You agree to use the Activehato Bonsai Shop website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. You agree not to engage in any of the following:
- Distribute or transmit viruses or harmful content.
- Use our website to send unsolicited marketing materials or engage in spamming.
- Violate any applicable laws, regulations, or third-party rights.
We reserve the right to suspend or terminate your access to our website if we believe you have violated these terms.
9. Intellectual Property
All content on the Activehato Bonsai Shop website, including text, images, logos, graphics, and software, is the property of Activehato Bonsai Shop or its licensors and is protected by copyright laws. You may not copy, modify, distribute, or reproduce any part of the website content without our express written permission.
10. Limitation of Liability
Activehato Bonsai Shop is not liable for any indirect, incidental, or consequential damages that arise from using our website or purchasing products from us. Our liability is limited to the total purchase price of the products you ordered.
In the case of live plants, while we take great care to pack and ship them, we are not liable for any damage that occurs during transit due to mishandling by the carrier or improper care after delivery.
11. Indemnification
You agree to indemnify, defend, and hold harmless Activehato Bonsai Shop, its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, and expenses, including legal fees, arising from your use of our website or your violation of these Terms and Conditions.
12. Privacy and Data Protection
Your use of our website and services is governed by our Privacy Policy. We respect your privacy and take appropriate measures to protect your personal information. For more details, please refer to our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, specifically the state of Wisconsin. Any disputes arising out of or in connection with these terms will be resolved through binding arbitration in the state of Wisconsin, in accordance with the rules of the American Arbitration Association.
14. Termination
We reserve the right to terminate or suspend your access to the website at any time, without notice, if we believe you have violated any of these Terms and Conditions or for any other reason at our discretion.
15. Miscellaneous
- Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
- Entire Agreement: These Terms and Conditions, together with the Privacy Policy and other policies posted on our website, constitute the entire agreement between you and Activehato Bonsai Shop regarding your use of the website and services.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us.
Activehato Bonsai Shop
Street: 3833 Hideaway Ln Amherst Junction, Wisconsin
Phone number: (715) 824-6056
Email: info@activehato.com
Website: activehato.com
Note: These Terms and Conditions may be updated or modified from time to time. We recommend reviewing this page periodically to stay informed about any changes.
This Terms and Conditions document provides a clear understanding of the legal relationship between the customer and Activehato Bonsai Shop, covering essential topics like order processing, shipping, returns, user conduct, and intellectual property. It ensures that both the customer and the business are well-informed of their rights and responsibilities.